Rp 30.000
Garasi Konten Gallery
Indonesia, Indonesia
<p><div class="wc-tab-inner wd-entry-content"> <p><strong>Ticky</strong> <strong>HelpDesk </strong>Software with a very clean and simple user interface that will help you to manage your customers’ support tickets and your online knowledge base in an efficient way.</p> <h2>Features</h2> <ul> <li>Tickets Management</li> <li>Knowledge Base Management</li> <li>Customers and Employees Management</li> <li>Categories Management</li> <li>Knowledge base rating</li> <li>Knowledge base friendly URLs</li> <li>Knowledge base search</li> <li>Social Login, users can signin with Envato, facebook and google.</li> <li>Multilingual you can add / translate the app to your own language just from the Dashboard</li> <li>Receive Email notifications on each new Ticket or Ticket reply</li> <li>Auto close ticket, Resolved tickets can be closed after X days automatically</li> <li>Auto assign Tickets to available agents</li> <li>Manage Saved replies to quickly answer common tickets</li> <li>Search for Customers, Articles, Tickets and categories for admins</li> <li>Professional Design</li> <li>Rich Text Editor with upload image support</li> <li>Easy Installation and update</li> <li>High Performance</li> <li>And much more…</li> </ul> </div></p>
