Rp 400.000
Angela
Indonesia, Indonesia
<div><p>Your customer journey feels messy, confusing, or inconsistent?</p><p>Let’s map it, find the friction, and fix it with smart, design-led thinking!</p><p>This compact service design package helps you look at 1 core journey (e.g. ordering flow, onboarding, booking) and gives you a fresh outside-in perspective.</p><p>What’s included:</p><p>Simple visual user journey map</p><p>⚠️ 3–5 friction points or improvement areas</p><p>3 design ideas or service tweaks (lightweight, actionable!)</p><p>Optional: video walkthrough or Loom explanation</p><p>What you’ll get:</p><p>A clear picture of how your service feels to users</p><p>✨ Small changes that can make big improvements</p><p>Ideas you can implement without hiring a full UX team</p><p>How we’ll work together:</p><p>Opening Meeting</p><p>We’ll discuss your goals, the current journey, and available data or insights.</p><p>Optional Follow-Up</p><p>Scheduled only if needed—if progress is clear, we keep it light and efficient.</p><p>Final Meeting</p><p>Showcasing your updated journey map, friction points, and suggested improvements.</p><p>All sessions online via Zoom or Google Meet.</p><p>Offline meetings available by request in South Jakarta.</p></div>
