Rp 4.000.000
Tiara Works
Indonesia, Indonesia
<div><p>Job Descriptions:</p><ul><li>Respond to customer inquiries and provide accurate and timely assistance through non-voice channels (email, chat, social media, marketplace.)</li><li>Upload and edit products to Marketplace, Website or Social Media</li><li>Handle customer complaints, troubleshoot issues, and provide appropriate solutions or escalate complex problems to the relevant teams</li><li>Maintain a high level of professionalism and empathy when interacting with customers, ensuring a positive customer experience</li><li>Collaborate with internal teams to resolve customer inquiries or provide additional information as required</li><li>Stay updated with product knowledge, company policies, and industry trends to better assist customers</li><li>Identify and report any patterns or trends in customer inquiries or issues to improve overall customer satisfaction</li><li>Strive to achieve individual and team performance targets and KPIs.</li></ul><p>Fee untuk 1 bulan kerja, one time payment untuk pekerjaan di atas.</p><p>Harga tergantung jumlah SKU dan traffic chat.</p></div>
